We ship your purchase within 2 business days (excluding holidays and weekends) once your payment is received and cleared. We will notify you via email once the product is being shipped out. Please notify us if you did not receive our shipment confirmation.

Standard shipping (Airmail) via Thailand Postal Service or DHL from our Asian warehouse. To certain countries we only ship register airmail with tracking.
If you wish to have Express Service, please contact us. We will send you an e-mail with the tracking number so you can track your delivery at the carrier’s web site.

It is the BUYERS responsibility to provide us with the correct shipping address. We will always use the PayPal address linked to your account for the shipment.
IF PRODUCTS ARE RETURNED DUE TO INCORRECT ADDRESS FROM OUR SHIPPING CARRIER, WE ONLY RESHIP THE PRODUCT WHEN SHIPPING COST IS REPAID!!

Customs in your country has the authority to inspect and open the packages. All duties / VAT / GST imposed by your country are payable by the buyer. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding or buying.

Some countries do not allow certain types of medicinal products. 90% refunds can only be issued if and when a package is returned to sender or after 65 business days from shipment date, You should verify any laws and/or restrictions you country may have regarding Thyroid supplements before placing an order.

We honor the EU Cooling Off Law WORLDWIDE you have the right to cancel your online purchase within seven working days. This seven-day “cooling off” period begins on the day when you receive your purchase. You can choose to cancel your order for any reason within this timeframe – even if you simply changed your mind. We will refund within 3 business days once your order has been arrived back at your warehouse in brand new factory condition.